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PEER 1 Hosting Fact Sheet
Background
- Started in 1999 in Vancouver, British Columbia, Canada
- Over 350 Employees in 13 Cities Across Europe and North America
- Over 10,000 Customers and 20,000 Dedicated Servers
- 18 State-of-the-Art Datacenters and 9 Colocation Facilities Across Europe and North America
- Full Solution Provider - Managed Hosting, Colocation, and Network Services
- ServerBeach, a PEER 1 Subsidiary Specializes in Dedicated Hosting
- Publicly Traded on the Toronto Stock Exchange, Ticker Symbol: PIX
Recognition
- Profit Magazine - Top 10 Fastest Growing Company
- HostReview - Top 10 Best Dedicated Server Package
- HostReview - Top 10 Managed Hosting
- HostReview - Top 10 Fastest Growing Company
- HostReview - Top 10 Best Colocation Hosting
- Web Host Directory - No. 1 Dedicated Servers Provider
- Vancouver Sun - BusinessBC Top 100 Fastest Growing and Strongest Companies
- Business in Vancouver Magazine - BC's 50 Fastest Growing Companies
- Telly, Communicator, IAC, and W3 Awards for Excellence in Web Video Commercials
Supported Operating Systems
- Microsoft® Windows
- Red Hat® Enterprise Linux
- Operating System Installation and Testing
- Full Root-Level Access for Customers
Network Services
- 100% Network Uptime SLA
- Content Delivery Network (CDN)
- CDN Control Panel
- Multiple Tier 1 Upstream Providers
- Redundant Architecture - Access Layer to Backbone
- Strategic Peering Relationships
- 100% Guaranteed Uninterrupted Transit to the Internet
- 21 Network Points-of-Presence (POPs)
- Over 500 Public and Private Peering Agreements
- Over 1,000 Peering Sessions in North America and Europe
- Aggressive By-The-Second Network Monitoring of our FastFiber Network™
- Global NOC with Network Experts
- 10 Gigabit Worldwide Backbone
- Redundant, Free DNS Services
- Multi-Vendor Network Architecture
- Best-in-Breed Juniper®, Cisco® and Brocade® Hardware
- Minimal Latency and No Single Point of Failure
- Gigabit and 10 Gigabit Uplinks
- Load Balancing
- DNS Administration Interface
Company Certifications
- SSAE 16 Type II Certified
- CSAE 3416 Certified
- Safe Harbor® Certified
- The Green Grid Member
- Microsoft® Gold Certified Partner
- Red Hat® Advanced Hosting Partner
Employee Certifications
- MCP
- MCT
- MCSE
- MCDBA
- RHCT
- RHCE
- CCNA
- CCNP
- CISSP
- A+
Customer Support Services
- Personal Account Manager
- Personal Technical Account Manager (TAM) *
- Personal Solutions Engineer
- 1-Hour Hardware Replacement
- 24x7x365 FirstCall Support™ via Phone or Web
- 24x7x365 Datacenter Operations
- Online Customer Portal
- Online Business Resource Center
- Business Development Specialist
- Month-to-Month Contracts
- Service Level Agreements
- Online Ticketing System
Security Services
Monitoring Services
Backup, Data Management and DR Services
Reporting Services
- Online Ticketing
- Bandwidth Billing and Monitoring
- SmartMonitoring Reporting
Deployment and Scaling Services
- Burstable Bandwidth
- 30-Minute Guided Tour
- Server Hardware Procurement and Deployment
- Custom Implementation Services
- Complex System Planning
- System Architecture Design
Server and Device Administration
- Customized Specifications
- System Installation and Testing
- Support Packages for All Levels of Admin Knowledge
Datacenter Features
- 18 State-of-the-Art Datacenters
- Diesel Generator Power Backup
- Battery Power Backup with UPS
- Fully Redundant HVAC Systems
- Biometric Handscan Access Control
- Monitored Closed Circuit TV
- 24x7x365 On-Site Security Personnel
- Military-Grade Pass Card Access
- Regulated Climate Control with Full Particle Filtering and Humidity Control
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