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Expertise

Great infrastructure, famous commitment to customer service – underpinned by an expertise we work hard to gain and retain.

We wouldn’t expect you to demand less than a properly-skilled and certified hosting partner. We take our staff training seriously, working to the best practices set by ITIL (Information Technology Infrastructure Library) - the only consistent and comprehensive documentation of best practice for IT Service Management. We employ certified engineers for leading brands including Brocade®, Juniper®, CISCO® and DELL™, and keep our technicians up-to-date across a host of software platforms. 

Below is a sample of the certifications we have accrued across the industry:

Employee Certifications

  • MCP
  • MCIPT
  • MCT
  • MCSE
  • MCDBA
  • RHCT
  • RHCE
  • CCNA
  • CCNP
  • CISSP
  • A+ 

Our approach to risk and partner management is similarly rigorous. We have full-time risk and compliance officers in all territories, looking after our SLA and Compliance programs.

Here are our certifications and partnerships to date:

Company Certifications

  • SSAE 16 Type II Certified
  • CSAE 3416 Certified
  • PCI DSS Compliant
  • Safe Harbor® Certified
  • The Green Grid Member
  • Microsoft® Gold Certified Partner
  • Red Hat® Advanced Hosting Partner
  • Magento® Gold Partner