As we approach the one-year anniversary of Hurricane Sandy, our entire team at PEER 1 Hosting can’t help but reflect on the storm’s destruction and devastation. Our New York City datacenter was hit hard, but thanks to our committed employees and selfless customers, we came through the storm stronger than ever.
One unexpected silver lining of the storm was the beginning of a year-long, successful relationship with professional MySQL consultancy, Designed to Scale.
When the storm actually hit, the company’s CEO, Brian Cavanagh, visited a large colocation datacenter that hosted several of his customers. He knew the provider wasn’t responsible for the hurricane’s damage and resulting downtime his customers faced, but he felt very disappointed in the lack of communication. Our datacenter was in the same building, and Brian saw the extreme lengths our team took to keep our customers online while maintaining open and regular communication. It was that dedication that led Designed to Scale to evaluate PEER 1 Hosting as its new hosting provider.
When Brian officially began working with our team, he said he felt a sense of accountability amongst our employees that he didn’t have with other providers. We were also pleased, but not surprised, to learn that Designed to Scale’s clients experienced instant and significant improvements in network and website performance. Brian tells us he appreciates our people, dedication and commitment, but also cites the importance of having a strong, stable network.
Ultimately, Brian found in PEER 1 Hosting a partner that he can rely on and trust, which is something we strive for in every relationship. Although most of our partnerships don’t begin under such extreme circumstances, what Brian and Designed to Scale witnessed during Hurricane Sandy is not an uncommon example of our employees putting the customer first. As a company, we learned many lessons from the storm, but customer commitment has been a long-time value of ours. We are pleased to help Designed to Scale deliver significant results to its clients and look forward to a long-lasting relationship.