One year ago today, Hurricane Sandy hit the East Coast and wreaked havoc on New York City. I knew right away that “braving the storm” would not be an easy task. As PEER 1 Hosting’s NYC datacenter manager, I wanted to do everything in my power to ensure Sandy didn’t impact our customers too significantly. Little did I know what was in store.
When the basement and lobby of the building flooded, we retreated to the second floor, where our datacenter is located. Although our servers were safe from flooding there, the building’s main incoming utility switchgear and primary fuel tank were in the basement – completely underwater. We decided to do what anyone else in our position would do – carry buckets of fuel up the stairs to the 17th floor to power the backup generators. While our “Bucket Brigade” wasn’t a perfect solution, it was all we could do to keep the servers fueled for days. Not only was our own team committed, but we even had local customers join us in the effort. When the storm cleared, ours was one of the few in lower Manhattan with power.
As a company, PEER 1 Hosting certainly learned a lot of lessons about storm preparedness. You can never been 100% prepared for a natural disaster as devastating as Sandy, but we will carry the lessons learned forward. I also learned several lessons on a more personal level. PEER 1 Hosting is committed to being the most human company on the Internet, and I witnessed that firsthand as the safety of my team was everyone’s first priority. I also learned that our customers are truly selfless and view us as a steadfast partner. I have always been proud to work for PEER 1 Hosting, but Sandy proved that this company stands for everything it claims.
Hurricane Sandy had a long-lasting impact on everyone in our company, no matter their geographical location. I am personally grateful to work for a company that supports its people so thoroughly, and one that develops strong enough relationships with its customers that, in the face of a hurricane, they run toward us instead of away!