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PEER 1 Hosting Completes SSAE 16 Type II and CSAE 3416 Audit

Tuesday, August 23rd, 2011  |  by Serra Boten  |   No Comments

This week we are excited to announce our completion of the SSAE 16 Type II and CSAE 3416 audits. These audits are the newly implemented successors of the SAS70 Type II and CICA 5970 audits, designed to demonstrate compliance with industry best practices in terms of controls, processes and procedures.

“This is an important milestone for PEER 1 Hosting. We are proud to be one of the first companies to complete the rigorous SSAE 16 and CSAE 3416 Type II audits and to expand the scope of the audits to include more platforms and locations,” said Jad Jebara, Senior VP of Finance and Administration, PEER 1 Hosting.

“Our mission is to enable our customers to focus on their core business, we worry about everything else related to their IT infrastructure. Not only can PEER 1 Hosting assure customers that we’re providing them with the service that we promised, but they also have the peace of mind and confidence in our controls.”

Read the entire press release here.


PEER 1 Hosting Recognized for Unique Keyword Tracking Back to Multiple Sources in Salesforce

Tuesday, August 9th, 2011  |  by Rajan Sodhi  |   No Comments

Attention marketers.

In an article submitted to popular online optimization blog Unbounce, Ryan Kelly of Pear Analytics describes how Ramon Vawda at PEER 1 Hosting created a methodology that successfully track keywords back to the originating source – SEO, PPC, live chats and phone calls –  and capture the data in its CRM system, Salesforce.com. The article breaks down the process into 8 steps:

  • Step 1: Set up your Salesforce lead form fields
  • Step 2: Determine the URL parameter strings to use for each campaign
  • Step 3: Create a mechanism to capture incoming URL or referrer information and store it so that it stays with the visitor
  • Step 4: Submitting information to Salesforce via web form
  • Step 5: Add an online chat system to the mix
  • Step 6: How do you get this chat information into Salesforce?
  • Step 7: What happens if a visitor phones us?
  • Step 8: Additional considerations

As a result of this implementation, we’re now able to look at several combinations of reports, such as:

  • Which keywords drove the most chat leads
  • Which marketing campaign was most successful for all sources of contact
  • Which PPC vendors drove the most sale value
  • How many Twitter campaigns generated leads last month
Read the full article and let us know what you think by sharing your comments here.