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Are you Concerned about the Security of your… Sites?

Thursday, July 21st, 2011  |  by Serra Boten  |   1 Comment

Let’s be honest. You use the same 6 character password for Facebook, Gmail, Youtube, Amazon, Twitter and Reddit, don’t you? Maybe you have a different one for your online banking or Paypal account, but I’m willing to bet most of them are still saved with your browsers built in password’s manager, right?

Don’t worry, we don’t judge here. It’s understandable. Most of us are more concerned with getting stuff done online than we are worrying about privacy, and memorizing a hundred different long, secure passwords is pretty unrealistic.

Well here’s something you might not know. If you’re using Firefox, go Options > Security > Saved Passwords > Show Passwords. Boom! There’s all of your usernames and passwords, free for the taking by anyone who happens to sit down at your computer.

So what’s a girl to do? Don’t worry! You have options, and they don’t all involve memorizing hundreds of nonsensical 14 character passwords.

Lock your computer

It’s simple, and effective. I developed a vendetta for unlocked workstations back when I was working in IT. Whenever I came across one, I would usually pop on and set their desktop background or Facebook profile picture to this and add a status update lamenting the woes of forgetting to lock one’s desktop. People didn’t usually appreciate it, but eventually began to get  my point.  Lock your workstation or you’ll end up with creepy mullet man in your life.

Set a master password

If you’re letting Firefox manage your passwords you need to set a master password. This prevents anyone who gains access to your computer from viewing all of your stored login information, unless they know your master password. Simple, yet effective. This can be done under Options > Security menu.

Use a password keychain

A password keychain is just what it sounds like. A password manager that comes in the form of a browser extension, which only requires you to remember a single master password to use it. Similar to Firefox’s password storing feature, but with a more robust feature set that includes encryption, backups and synchronization across multiple workstations. Some keychains offer strong, random, password generation, which creates and stores complicated passwords for you automatically.

According to a survey of my PEERS, the two most popular keychains are Lastpass and Keepass.

Multifactor authentication

The more security conscious folks in the audience might also want to consider multifactor authentication. This is achieved by using a password keychain that supports multifactor authentication, in combination with a physical dongle that is inserted into the USB port of your computer.  The dongle basically carries an encryption key file, so your password keychain cannot be used unless the dongle is inserted into the computer. A popular manufacturer of these is Yubikey, or you can make your own with a regular USB stick if you’re feeling adventurous.

Use long, complicated passwords

Asking some of my most paranoid friends about their password management techniques warranted furtive glances and incredulous disbelief that I would consider using a third party application to manage my passwords, despite their claims of 256-bit AES encryption. After a brief refresher in cryptography, I’m told that your best option is still to use long, diverse passwords; at least 12 characters long and comprised of upper and lower case letters, numbers and special characters.

Some tips to manage these included;

  • Use a consistent ‘naming convention’ to generate your passwords – a formula that only you know
  • Use a pass phrase instead of a word. to be extra tricky, mess up the wording in a way that only you will remember
  • Use less social media and you’ll have less passwords to remember (thanks, tips!)

Keep a Post-It note under your desk

Just kidding. Don’t do that. Ever. Or I’ll send him after you.

Do you have any other suggestions that I should add to my list? Do you want to hear the full crypto lesson I got last week from our head systems architect? I’d love to hear your thoughts!


PEER Possibilities – A PEER 1 Hosting Manifesto

Tuesday, July 12th, 2011  |  by Serra Boten  |   No Comments

We’re here to enable you to focus on the possibilities of the Internet. We’ll take care of the problems, so you don’t have to.


Losing a Cherished Colleague

Thursday, June 30th, 2011  |  by Fabio Banducci  |   2 Comments

Allan Gladden

Friends,

A short while ago, a member of our team passed away after a battle with cancer. Allan was a dear colleague and member of the PEER 1 Hosting family for five years. He worked from our Atlanta office as lead system administrator and over the years touched countless customers with his incredible kindness and wonderful service. Allan’s life was cut far too short by a terrible disease but his spirit will endure for a lifetime.

Allan’s passing is a reminder to us that we can have a profound effect on our colleagues’ lives. During the last few days of Allan’s battle, I witnessed an outpouring of love and support from employees across our company, many of whom had never met Allan yet were moved by his astounding efforts to fight cancer. Allan was touched by each and every supportive interaction.

Please keep Allan’s family and friends, particularly his wife Kelly, in your thoughts and prayers as they mourn the loss of their son, husband, relative, friend. May they and all of the PEER 1 Hosting family find peace in the many happy memories we shared with Allan over the years.

We will miss him dearly.

Fabio Banducci
President & CEO


Improve Your Visibility into the Cloud with VKernel

Tuesday, June 28th, 2011  |  by Serra Boten  |   No Comments

The transition from physical to virtualized infrastructure introduces a new set of challenges for system administrators everywhere, especially when the v-machines live in a cloud somewhere. Last week our very own Chris DiGanci spoke to NetworkComputing about how some of these challenges can be addressed by leveraging the advanced virtualied monitoring capabilities of VKernel 3.5.

Some of the biggest problems for any IT shop taking on a massive virtualization project are almost always going to be related to resource management. Managing virtual hardware requires a different approach than managing physical hardware, so allocation (either over or under), unregulated VM sprawl, and the creeping cost of thinking about virtualization with a physical hardware mentality are common problems. It takes a pretty big shift in thinking to go from “I need dual CPUs, 16GB of Ram and at least 120GB of disk space” to “My application or system is going to run ideally with one vCPU, 2.1GB of RAM and a thin provisioned footprint of 6GB that can grow up to 22GB”.

VKernel LogoNowadays, it’s about process workload and being able to scale to meet the needs of your customer. The only way you’re going to be able to do that is to effectively balance your systems to the appropriate clusters and have the ability to right size your virtuals so you get the most value for your investment. You can’t make informed decisions about capacity without the right tools in place to monitor for trends, consumption, burst and cost.

Vkernel has been a tremendous asset in helping us to determine server bottlenecks, to plan for future growth, to right size our existing environments, and to identify where we need to balance out systems or add resources. So far, we’ve been mostly able to reduce the consumption of most systems and have found a considerable amount of over allocation. In the not distant future, we’re going to be able to give the business a holistic view into the real cost-benefit and consumption of the virtual infrastructure.

One of the biggest advantages of VKernel is the chargeback system. It gives us incredibly granular control of how we can monitor usage of the various virtualized services. Systems can be assigned into tiers based on the type of service, such as SAN space, fast spindles, replicated LUNs, internal storage, SSDs, etc. Fixed costs can then be assigned by datacenter (power per kw, cooling cost, networking) with the appropriate measurable billing metric (per GHz, per gig of ram, per gig of disk space, etc.). The system also enables us to do snapshots of costs or trend costs-per-product. With this data in hand, we can determine the real cost of any product we have out there, and make adjustments if necessary. Using this data as ‘showback’ also helps departments reduce their spend and makes them a little more conscious of their cost to the infrastructure.

Chris DiGanci is the IT manager at PEER 1 Hosting. He has been known to run half marathons through the mud, deprovision delinquent servers with administrative fire, and has award winning facial hair.


Enter The Code Project’s HTML5 / CSS3 Design Competition (and Win an iPad)

Monday, June 27th, 2011  |  by Serra Boten  |   No Comments

Calling all design gurus! Our friends over at The Code Project have a little contest going, and first place takes home a shiny new iPad 2.

The Challenge?

Dazzle us with your mastery of  HTML5 and CSS3. Show off the future of the web, freed from the shackles of square boxes and 1990′s thinking. Your choice is to teach us how to do it with the clearest, simplest, and most enjoyable tutorial possible, or just show us what it can do by blowing our collective minds. Animation, the canvas, transitions, local storage, drag and drop, sockets – or all of it mixed up in a bucket. Go crazy!

Contest ends July 5th, so get your design hat on and show us what you can do!

Full Contest Info Here


Get Ready for .Whatever

Tuesday, June 21st, 2011  |  by Serra Boten  |   No Comments

Earlier this week ICANN (the Internet Corporation for Assigned Names and Numbers) released some exciting news about a historic expansion for the future of the Domain Name System.

Currently we have 22 generic Top Level Domains, or gTLDs. These are your old standbys – .com, .net, .org and so on. The new plan will allow individuals and organizations to create personalized or branded  gTLDs.

“ICANN has opened the Internet’s naming system to unleash the global human imagination. Today’s decision respects the rights of groups to create new Top Level Domains in any language or script. We hope this allows the domain name system to better serve all of mankind,” said Rod Beckstrom, President and Chief Executive Officer of ICANN.

New gTLDs will change the way people find information on the Internet and how businesses plan and structure their online presence. Internet address names will be able to end with almost any word in any language, offering organizations around the world the opportunity to market their brand, products, community or cause in new and innovative ways.

“Today’s decision will usher in a new Internet age,” said Peter Dengate Thrush, Chairman of ICANN’s Board of Directors. “We have provided a platform for the next generation of creativity and inspiration.”

Read Article

So Where Do I Sign Up?

Owning your own TLD probably won’t be something everyone can just decide to do on a whim. Applications will go through a 2 month long review process where each new TLD will be evaluated for potential issues which may compromise the integrity of the Domain Name System.

In terms of cost, each application will require a $5,000 deposit, and current estimates anticipate a new TLD will cost about $185,000 to register, followed by an annual maintenance fee of about $6,250. Guess I’ll need to start saving my allowance up if I ever want to be the proud owner of .boten.

The first round of applications will take place from 12 January 2012 until 12 April 2012, and it is estimated that somewhere between 300 and 1000 new TLDs will be delegated. For more information about the application process, ICANN has provided detailed FAQs and an Applicant Guidebook.


15th Annual Webby Awards Live Tonight on Youtube

Monday, June 13th, 2011  |  by Serra Boten  |   No Comments

For the past fifteen years, The Webby Awards have honoured the best of the best on The Web. Focusing on innovation and excellence in areas such as new media, web design, interactive advertising, online activism, art, film & video, comedy, blogging, games, green technology and online communities, The Webbys celebrate the year’s greatest successes in digital culture.

This year’s winners include names such as Dropbox, Ted.com, Team Coco, TechCrunch, Laughing Squid, Gone Google, Robot Unicorn Attack and many more. The Webbys have also awarded a handful of Special Achievement Awards including Groupon (Breakout of the Year), Watson (Person of the Year), Dan Savage (Special Achievement for the ‘It Gets Better‘ Project) and LCD Soundsystem (Artist of the Year).

The Webbys have over 70 categories, and each category has two winners – The Webby Winner, chosen by the event’s organizers, International Academy of Digital Arts and Sciences, and the People’s Voice Winner, chosen by the public in an open online voting process. With that many recipients you may think the award ceremony might be a tedious affair – The Webbys have been called The Oscars of the Internet, afterall. But this is Web 2.0 we’re talking about, so forget long winded teary-eyed speeches. Webby winners are only allowed five words when accepting their award, so they have to make every one count. Here’s what Jimmy Fallon had to say when he was awarded Webby Person of the Year, back in 2009.

This year’s Awards Ceremony will be hosted by Webby Award winner, Lisa Kudrow. You can watch the live stream tonight on Youtube or Facebook. Personally, I’ll be watching to see Watson’s five word speech.


6 Steps to Successful Disaster Response and Recovery

Tuesday, April 26th, 2011  |  by Serra Boten  |   2 Comments

Even the most complex hosting configurations today are vulnerable to the physical realities of our world – hard drives can fail, fiber optic cables can be cut, and natural disasters don’t heed even the most inclusive security policies. So what can today’s online businesses do to prepare for the worst? Here are 6 steps to help you maintain business continuity through unexpected events or disasters.

1. Create a disaster recovery plan.
Creating a disaster recovery plan can be an incredibly intimidating task to approach, with an unlimited number of unknown scenarios that could possibly surface. A good place to start is with the essentials, by identifying what services are mission critical to your business. Web presence, email and application database access are likely, but these will vary between organizations. Once key services have been identified, consider a course of action to be taken if these services were rendered unavailable for whatever reason.

Another factor to consider is the desired Recovery Time Objective (TRO). This is the amount of time that is acceptable between a disaster occurring and the business being back up and running.

2. Implement and test your plan. Then test it again.
A good disaster recovery plan is only useful if it is deployed properly and tested regularly. Businesses choosing to take a set it and forget it approach to disaster recovery may end up paying the price five years down the road when an unexpected catastrophe occurs, and your key systems have changed but the policy has not been updated to reflect the changes. System updates, lost passwords, staffing changes, office relocation, infrastructure upgrades and disorganized backup tapes are just a few examples of everyday changes that can render even the best disaster response plan out of date.

Testing of the disaster recovery plan should be carried out at regular, ongoing intervals. Catastrophic events can be simulated during off-peak hours, giving your IT staff a chance to test failover systems without the added pressure of an actual emergency. This provides an opportunity to correct oversight in the policy before a critical incident has a chance to significantly disrupt your business.

3. Use offsite data backups.
Local data backups are better than no backups, but essentially useless in the event of a natural disaster that devastates your localized infrastructure. Many organizations utilize tape backup libraries, but to efficiently protect your data these tapes must be tested regularly, managed properly and stored in a secure, offsite location. Restoring data from these tapes can often be very time consuming and confusing if the backup rotation isn’t well-managed.

In recent years, many businesses have turned to highly redundant Storage Area Networks (SAN) or simple-to-use cloud storage. A product like IBM Tivoli backup service simplifies and speeds up the restoration process significantly, by allowing you to easily back up and replicate your data between multiple datacenters.

Regardless of the backup strategy you chose, one of the most integral parts of having a functional disaster recovery plan is to regularly restore data from your backups to ensure they are functioning properly, and that your support staff prepared to restore data when disaster strikes.

4. Take advantage of redundancy.
Mission critical services should always have redundant failovers, preferably in geographically diverse locations. The goal of redundancy is to eliminate any single point of failure within your organization. For example, imagine you have two servers – an email server and a web server. Both are hosted in the same location, and one day an event occurs which renders both of these servers unavailable. The data on these servers is backed up daily, but you realize that the information needed to restore this data is stored on the now inaccessible web server, and you can’t communicate to others within your organization because your email is down. In this example, these servers are your single point of failure, so steps should be taken to ensure the services provided by these servers is redundantly available in case of disaster.

5. Be transparent, communicate often.
In the event of a disaster, there is a possibility that regular lines of communication can become unavailable, so it is important to define alternative methods of communication before a disaster happens. Contact information for key staff members should always be kept up-to-date and made redundantly available. Depending on the structure within your organization, a disaster response person or team should be appointed, and a process defined for both internal and external communication. Your staff and your customer base need to be kept in the loop during a crisis, so how will you get information to them? In recent years, savvy businesses have turned to forums or third-party social media sites like Twitter as a means for communicating up-to-the-minute status information.

6. Outsource to a professional managed hosting provider.
Maintaining your IT infrastructure is a lot of work, and a comprehensive disaster recovery plan is just one part of the picture. Choosing to use a managed hosting provider is a great option for businesses who prefer to focus on running their business rather than stressing about IT infrastructure. A typical managed hosting provider delivers redundant power and cooling systems, has a strong technical support staff available round-the-clock, multiple datacenters, and a reliable network backbone.


Infographic Looks Behind Today’s Top Website Datacenters

Wednesday, April 6th, 2011  |  by Serra Boten  |   1 Comment

Over the years, we’ve come to expect our favorite websites to auto-magically appear when we type a web address or click on a Google result, but the truth is that the technology behind today’s top sites is pretty amazing. So how do these websites go about supporting millions of users while making efficient energy decisions? Let’s find out.


Created by PEER 1 Dedicated Hosting

EMBED THIS IMAGE ON YOUR SITE

 


SXSW, ServerBeach Surf Lager and the GeekyBeach Party

Wednesday, March 23rd, 2011  |  by Serra Boten  |   No Comments

What happens at South By, stays at South By… yeah right.



Last week we arrived at the SXSW Interactive trade show with a few frazzled smiles, a truck load of swag and one very serious mission: to represent ServerBeach to the webby community, Beachin’ Style. The booth was packed as soon as the doors opened at 11am and stayed that way for the next couple of days. At 3pm we unveiled a big surprise – our very own ServerBeach Surf Lager! I caught our friend Ryan Kelly from Pear Analytics as he enjoyed his first bottle of our microbrew.

Action Shots

Over the course of the week, we gave away over 1,000 “I Heart Geeks” and Big Kahuna Surf Lager Tshirts, asking only for smiles and photos in return. If you had your photo taken at our ServerBeach booth, you can find and share your photo from our flickr gallery – We also love action shots, so send them on over!

Back to the ServerBeach GeekyBeach Party


The biggest highlight of the week was on Tuesday night when we took over Venue 222 – smack down in the middle of Austin’s legendary live music strip – and transformed the entire place into our second annual GeekyBeach Party! The place was packed with 800+ old and new friends coming by to get their geek on. We brought back Austin local electro-funktionaire Neiliyo, handed out hundreds of pairs of taped up geeky glasses and opened up the bar for a night of geeks gone wild.

We’d really like to thank everyone who came out to say “Hi” over the week. It’s always great to have a chance to meet with our community face-to-face, and what better place to do it than ground zero for the Interwebbers – SXSW! See you next year!