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10-26-2011
I love you

10-26-2011
"I love you"

10-12-2011
"We used to host with __________ - they don't even compare to the excellent service level we have experienced with peer1 so far - keep it up !"

09-29-2011
"Great response time and friendly customer service!"

09-29-2011
"Staff is courteous and intelligent."

09-20-2011
"everyone has been very kind and very helpful!"

09-20-2011
"Best support I have ever received from any web host over the past 15 years in IT. Fast, knowledgeable and professional/courteous.Thanks and keep up the good work."

08-17-2011
"Roger is a superb sales guy for you, always delivers which is why I walked him into Shell. Top bloke."

08-17-2011
"The support was fast and accurate, please keep it like it is. I have hosted my web site with different providers, some started with a terrific support, but they were not capable to keep it. Hopefully you all will maintain an adequate monitoring quality service, to keep it like it is now."

08-17-2011
"Even after we established the technical issue we were experiencing was not the fault of either Peer1 or our company, the technician continued to work with me to identify the issue to be an Internet node somewhere in the country having issues routing our requests. He was very helpful."

08-17-2011
"I haven't had any bad experience with customer service. It's been every easy to get help and answers"

08-03-2011
"Outstanding support on this issue. I have 2 servers with Peer1 and would never think of moving to anyone else because of the support I receive."

07-29-2011
"I just wanted to extend my gratitude for providing us with such remarkable support. Over the last decade we've had our sites hosted with many other providers that always resulted in continuous down time with lousy customer and technical support. Since being with Peer1 I've been completely blown away at the way your staff conducts themselves and your ability to work on and resolve any issues in a very proficient manner. You are the very best at what you do."

07-20-2011
"Overall support satisfaction with the peer1 support team is great. 10!"

07-20-2011
"I love working with Peer1 because you guys have the best people working for you.. friendly and helpful. Simone is the best example so far"

07-20-2011
"Everything has been great so far. Tickets are responded to quickly, even if it is just a question. Thank you"

07-20-2011
"Your technical support is amazing! Fast, concise, helpful, informative and respectful. None of the patronising self-importance that is often experienced when talking to technical support teams. Please do not ever let this slip, for me it is what makes the cost of having a managed server worth while."

07-20-2011
"Linux Systems Administrator did a fine job and deserves a raise."

07-06-2011
"The peer1 people are a breath of fresh air. No canned scripts. No long waits or keying stuff into ivr systems then being asked to repeat it. When they answer the phone, they role up their sleeves and help. The authentication process is simple and effective. It's just a really helpful service and quite uncommon in todays day and age."

07-06-2011
"Every time I call tech support they are always very helpful. I'm new the the linux world and have learned a lot from your tech support team. We are in the process of moving several servers from another provider to Peer1.Thanks,JT"

07-06-2011
"Your team, or the ones i talk to in support, Mike, James, Chris and Elliot are all calm, cool and very knowledgeable. Always very helpful."

07-06-2011
"Never any issues with service."

07-06-2011
"I can't fault Peer 1's support at all. They have provided us with outstanding service and I would recommend your company to anyone."

07-06-2011
"100% understood everything i nedded. When they were not sure they asked other team members to get the right answer."

06-22-2011
"Haven't had to contact support in months! But the last time I remember contacting Peer 1 everything went well. So hard to say where to improve right now..."

06-22-2011
"Not only was my problem resolved promptly on a weekend, an informative explanation was provided so I could avoid the problem in the future. Excellent work."

06-22-2011
"Are you guys serious? I have never seen this level of customer service from any web based company. In fact, I don't think it would be a stretch to say I have never had this level of service... ever. I asked the Peer 1 Technical Support how I can make my server punch a cyclops between the eye. They made the server do this for me and then told me how to do it all by myself. I told John Spears that I needed help with something... and "poof"... all I could see was the hem of his cape as he flew off to take care of things for me. Seriously though, Ping and People - I just got here this past Saturday and I'm truly stunned. I get it. And your team delivers it. I just wish I made the move much earlier."

06-22-2011
"YOU called ME to let me know there was a problem before ANYONE knew there was a problem. The person calling was very courteous and professional."

06-22-2011
"Excellent service as always."

06-22-2011
"surpassed my expectations."

06-22-2011
"Your IT staff take complete ownership of an issue, which is great. The last support ticket I opened, Charles Rutledge answered so thoroughly that he didn't even leave room for a follow up question. He anticipated, and executed a perfect support email and solution. I continue to be amazed at your service."

06-22-2011
"I like the follow up during an ongoing issue and the absolute ownership the team members take of each issue they tackle."

06-22-2011
"I was treated with more respect that I deserved; I had asked a bonehead question because of a misconception, and I probably deserved to be smacked upside the head."

06-22-2011
"Great technical support, no matter that english is very poor they understand what I need."

06-22-2011
"LOL really loud. They wouldn't let me go until I was clear. Not having a technical background makes it difficult on my part to communicate my precise need. No problem. As it turns out all of your people so far have been able to translate my mumbling and execute flawlessly.I now there will be difficulties here and there because things break, but I'm glad to know the people I have met over the last 4 or 5 days are on the job. Again, thank you guys so much for your commitment and culture. It's incredible."

06-08-2011
"Very responsive when requesting support. Requirements generally solved at the first level."

06-08-2011
"love the techs and the service"

06-08-2011
"Once Chris figured out the issue, he got it resolved within a few hours - super!"

06-08-2011
"My conversion was made very easy thanks to your excellent support team. It seems that everyone I talked to during the several weeks of up-sizing my existing server was friendly, very helpful, and in many cases went way above the original call issue to help, explain and resolve the issue. This is rare these days, as I spend many hours with various other companies dealing with support issues.Thank you."

05-25-2011
"I'm impressed with how requests can seemingly be handled by a wide range of your team members, even steps within the same case, with high quality and timeliness."

05-25-2011
"Consistently excellent support."

04-27-2011
"Peer 1 tech support are excellent. Chris Kloiber, Andy Haley, Doug Bishop, and many others have all delivered outstanding service."

10-11-2010
"We, at Cotton & Co., could not be more pleased with the execution and result of the recent software upgrade/hardware migration. The teamwork during this process was extraordinary... this was the third server migration I have had to endure. It was far and away the least painful, thanks to PEER 1 Hosting. It is a distinct pleasure to work with you."

09-27-2010
"Always exemplary service!"

09-27-2010
"My first request. I'm impressed with your Sunday evening response time."

09-06-2010
"Your service is in my opinion absolutely excellent and I am glad to have this opportunity to say so. I am based in Norway and I often mention your support service as a shining example of how it should be done."

09-06-2010
"Fast and Effective!"

08-16-2010
"Your service has been excellent."

08-16-2010
"It is remarkable in this day and age to find this level of responsiveness and quality in a tech support area. There is a minimum of waiting time and people just role up their sleeves and help without going through the IVR gauntlet and repetitive questions. This is what makes PEER 1 truly different and a resource that I recommend to anyone who will listen. Thanks again."

08-16-2010
"As always, we were very happy with the technical support from your guys in the Linux department. We get thorough, patient, helpful help every time, and we appreciate them very much."

08-16-2010
"Very impressed with the speed in which the change to patching was taken. By running the important patch an hour earlier meant that no disruption occurred to our European clients."

08-09-2010
"Quick response and fixed the problem. Thanks."

08-09-2010
"The lead administrator called me when I didn't email back, impressive. This survey was also quick and painless. Thank you."

08-09-2010
"Excellent and professional help right on time."

08-09-2010
"I was exceptionally pleased with the support during my client's decision to upgrade to the final data migration. The professional approach was outstanding and initiative in researching and finding solutions for our needs was the type of service you wish for but so rarely find anymore... we are greatly pleased with our end product and your capable direction. Thank you!"

08-09-2010
"I am so pleased with the PEER 1 Hosting tech team. Every tech I have visited with has been good... I never feel like I am being talked down to. I don't speak Linux... I don't have to because PEER 1 Hosting does. You guys are the best of the best and I think a lot of other service companies could learn from you."

08-02-2010
"Excellent bug fix for the DNS issue. Thanks !"

08-02-2010
"The tech was one of the most knowledgeable and concerned system admins that I've ever dealt with. He went above and beyond! I just moved to PEER 1 Hosting after being with Rackspace for 8 years... this has been a great experience using your support! Thanks for all of your help."

08-02-2010
"The request was completed within a short amount of time and my request was successfully implemented. Thank you!"

08-02-2010
"Having sampled the service from other colocation providers, I find PEER 1 Hosting to be the BEST of the crop - KEEP IT UP! Well done!"

08-02-2010
"Very prompt and courteous."

08-02-2010
"Sales provided us with excellent service, and found a solution for us that fit our needs. We are very happy with the service that PEER 1 Hosting provides us."

08-02-2010
"I have been in contact with PEER 1 Hosting a number of times over the past several weeks while working on a server upgrade project and have found their customer service to be exceptional. Keep up the great work!"